+44 (0)1970 871777

Developing Cross-Team Support

Cross-Team Support is about building connections between departments.  Our competitive tendencies often hamper our best intentions about working effectively with other teams.  This course explores this and demonstrates how much more constructively we can be when we work with and through other teams.

Who for?

  • Established Departments
  • New Teams or Businesses with different departments (eg Sales, Delivery, Finance)
  • Shift Teams
  • Teams with competitive identities

Why?

  • A concrete example of supportive inter-team working helping to make the day fun and profitable.
  • An idea of who your colleagues are (faces behind the phones?) will provide a platform for problem solving in the future.
  • A shared identity and fun experience to look back upon and use in the future.

Can this be developed?

  • Yes.  Many companies opt for a two day or four-day course rather than a one-day.  The longer the course then the more in-depth the learning.

The Programme

  • It’s a game of two halves.  The morning is about establishing new connections in different departments (we’d expect you to divide up the teams in advance).  It’s about getting to know the attitudes and working styles of those in other areas.
  • The afternoon initially seems competitive in new teams, but ultimately the fact that everyone needs to work together to get the job done bubble to the surface.
  • Ultimately, it’s a celebration of the differences at work and a tool for harnessing those differences in order to work more effectively.

What’s included in the price?

  • Insurance (to £5m)
  • Mileage to the venue of your choice (within the UK)
  • Pre-course preparation
  • Full facilitation
  • Activities, full safety equipment and staffing
  • Post-Course evaluation

Developing Cross-Team Support 1-Day Course Programme

Time

Activity

Rationale

9.00am

Introductions, Health & Safety and Human Bingo

Allow delegates to become more comfortable in an unfamiliar environment. 

Helps delegates to express any hopes or concerns about the day.

9.30am

Two short problem solving tasks:

  • Bungee/Warp Speed
  • Digit Dodge
Introduction to the problem solving process

Indicates the base-line on the teams performance

Highlights the process for continual improvement

10.15am

Problem Solving Tasks:

  • Marble Run
  • Digit Dodge
  • Ball Factory
  • Blind Square
Gradually more involving and complicated activities draw in participants and impel them into working closer together.

Reviews draw out ongoing learning and begin to relate to issues back at work.

12.15pm

Lunch



1.00pm

Project begins.  Rocket Jigsaw:  Phase 1 – cash earning.  Teams with different agendas, all competing for the same resources, but working toward the common goal of a rocket launch.

Clear and agreed goal planning

Clear and open inter and intra team communication

Dealing with internal and external customers whilst still achieving targets

2.30pm

Project continues:  Phase 2 – spend and build

By this point, most teams will have realised that inter team collaboration will lead achieving goals.

3.30pm

Project finale:  The Launch

Bringing everyone together again for a funny and inclusive finale

3.45pm

Coffee Stop

Review and departmental action planning

Wrap-up of learning points and areas for development.

Celebration of successes

Highlight areas in which each department can support the others in the future.

4.45pm

Post Course Evaluation and goodbyes



5.00pm

End



Developing Cross-Team Support 2-Day Course Programme

Time

Activity

Rationale

Day 1

9.00am

Introductions, Health & Safety and Icebreakers

Allow delegates to become more comfortable in an unfamiliar environment.  

Helps delegates to express any hopes or concerns about the day.

9.30am

Trust Exercises

Helps delegates to put their physical and emotional well being into the hands of their colleagues.

Highlights how trust forms a platform for better communication

10.00am

Two short problem solving tasks:

  • Bungee/Warp Speed
  • Digit Dodge
Introduction to the problem solving process

Indicates the base-line on the teams performance

Highlights the process for continual improvement

10.30am

Coffee Stop



10.45am

Problem Solving Tasks:  increasing in involvement and complexity throughout the morning.

Continues the learning & review process

Demonstrates practical examples of team roles & behaviours

1.00pm

Lunch



2.00pm

Double Vision:  complete two tasks under a time constraint maximising the use of available resources

Requires tight co-ordination of two simultaneous projects

Necessitates complete co-operation and inter-dependence for either team to succeed

Simulates typical cross-team dynamics

3.15pm

Coffee Stop



3.30pm

Red Green:  a funny, seemingly competitive task involving the maximising of profit

Demonstrates the need for cross-departmental trust and honesty

Highlights the emotive nature of competition

Produces a powerful example of the nature of interdependence

4.45pm

Review of the day and final energiser

Wrap up the day and clear up any misunderstandings or confusion.

Day 2

9.00am

Energiser and Review of Day 1

Ensures that everyone is up and ready for the day.

Clears up any confusion or highlights any insights made during discussion overnight.

9.30am

Zest:  multi-stage project management exercise. 



Involves allocation of roles and resources across a range of disciplines

Continues the mornings’ theme cross-team interdependence in greater depth. 

Replicates the pressure and complexity of project management

1.00pm

Lunch



1.45pm

* High Expectations:  a fast-paced, exciting activity involving inter-team communication and support.

Provides real rewards for good support and communication.

Highlights how far the teams have developed over the two days.

Finishes the course on an exciting high

4.15pm

Coffee Stop



4.30pm

Review and departmental action planning

Wrap-up of learning points and areas for development.

Celebration of successes

Highlight areas in which each department can support the others in the future.

5.00pm

Post Course Evaluation and goodbyes



5.15pm

End



Client List

  • O2
  • Frankie and Benny's
  • Caffé Uno
  • Barclays
  • Aedas
  • GKN
  • 1

About Active Training

We aim to bring out the best in both individuals and teams through practice, supportive and insightful coaching and the opportunity for peer feedback.

Keep in Touch

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 +44 (0)1970 871777
Registered Office: 6 Claremont Buildings, Claremont Bank, SHREWSBURY, SY1 1RJ

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Clients

  • O2
  • Barclays
  • Frankie and Benny's
  • GKN
  • Aedas
  • Caffé Uno
  • Huawei
  • Assura Property